POS Support
POS Support
Request first-line assistance for a POS software or hardware package supplied through Digma.
Prepare these details
- Outlet and purchaser name
- Order or subscription reference
- Affected software or hardware component
- Issue description
- Safe screenshot/photo where relevant
Support scope is package-specific
Digma will confirm the applicable first-line support and escalation route for the supplied package. Do not send passwords, payment-card details or sensitive customer data.
The next practical step