Developing Capability

Requirements-led

Fulfillment & Commerce Operations

Building practical fulfillment support for growing commerce businesses across marketplaces and direct channels.

Merchant commerce operations visual

Why this matters

  • Growing order volumes
  • Fragmented stock management
  • Packing manpower
  • Multiple sales channels
  • Courier coordination
  • Returns
  • Operational bottlenecks

A developing, requirements-led capability

Inventory receiving

Receive and organise agreed stock and SKU information.

Storage & SKU organisation

Discuss suitable storage and SKU organisation against the approved scope.

Pick & pack

Prepare marketplace or direct orders against an agreed operating process.

Marketplace order handling

Discuss operational support across approved selling channels.

Courier coordination

Coordinate handoff and shipment information with applicable logistics providers.

Returns coordination

Discuss a practical route for agreed returns and exception handling.

Commerce operations support

Assess related operational requirements as the channel mix develops.

Selling channels we can discuss

  • Shopee
  • TikTok Shop
  • Lazada
  • Website / direct-to-consumer
  • Other marketplaces

Who we want to work with

  • Growing marketplace sellers
  • Consumer brands
  • Merchant-solution principals
  • SMEs expanding e-commerce
  • Multi-channel sellers
  • Brands needing operational support

How an engagement starts

1. Submit requirements

Share channels, SKU profile, approximate order volume and current operating needs.

2. Digma reviews

We review the SKU, order and channel profile against the developing capability.

3. Operational discussion

Both teams clarify workflow, responsibilities, constraints and intended outcomes.

4. Scope proposal

Digma proposes an appropriate scope where the requirement is a potential fit.

5. Pilot / implementation

A pilot or implementation may proceed only after scope and terms are agreed.

Capacity is confirmed—not assumed

Storage, processing volumes, turnaround times, courier coverage, integrations and service levels are assessed per requirement. Digma is developing this capability and does not claim unverified warehouse size, order capacity or nationwide service levels.

Official application flow

Discuss your fulfillment requirements

Share your selling channels, SKU profile, approximate order volume and required support. Digma will review the fit before proposing any scope, pilot or implementation.

  • Structured review by the Digma team
  • Use the official form—do not send passwords or payment-card details
  • Submitting a form does not guarantee approval or a service commitment

The public form opens in a new tab. No Lark account is required to respond.

Open Fulfillment Enquiry